Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unused, unopened, and in its original packaging. You will also need the receipt or proof of purchase.

Because our products are skincare and personal care items, and for health and hygiene reasons, we are unable to accept returns of any product that has been opened, used, or has a broken seal, unless the item arrived damaged or defective.

To start a return, contact us at fawnwithlove@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately at fawnwithlove@gmail.com if the item is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items

Certain types of items cannot be returned, including opened or used personal care and beauty products, gift cards, and sale or clearance items. Please get in touch if you have questions or concerns about a specific item.

Exchanges

The fastest way to get the product you want is to return the item you have (where eligible), and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at fawnwithlove@gmail.com.

Contact

Love Fawn 84 Main St., Delaware Water Gap, PA 18327 Email: fawnwithlove@gmail.com Phone: (570) 656-7190